Here Make sure that the Turn on Filter Keys option is not checked.Click on Ease of Access and then click “Change how your keyboard works.“.And turn off Filter Keys to help them to fix the problem.
Turn off Filter Keysįilter Keys is a feature that is designed to ignore brief or repeated keystrokes, and according to users, this feature is turned on by default on their laptops, and that’s what’s causing the keyboard issue. In case both keyboard and mouse not working then suggest you boot the device to Safe mode with networking, which loads the operating system with a minimal set of drivers and check if the issue persists. As the keyboard not working on your Device lets start the virtual keyboard (On screen keyboard) on your PC to perform the troubleshooting steps below.
